Know Your Customer (KYC) checks

Use Australia Post Digital iD™ to help you meet your Know Your Customer requirements, and increase your conversion rates.



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CUA logo
Bitcoin Australia logo
Pleased Property logo
Pleased Property logo

Verify your customers in real-time using Digital iD™

Onboard and sign up your customers easily using Digital iD™, and help reduce dropout rates and lower the cost of verification.

Digital iD™ has access to a wide range of industry and proprietary data sources to help you verify your customers seamlessly.

Digital iD™ KYC products

KYC verification

Verify your customers’ name and date of birth and/or address online using industry and Australia Post proprietary data sources.

KYC watchlist screening

Identify Politically Exposed Persons (PEP), associates of a PEP, sanctioned, or other high risk individuals.

Ongoing KYC due diligence

Re-verify your existing customers using a wide range of industry and Australia Post proprietary data sources or the Digital iD™ app.

Digital iD™ use cases

Apply for finance

Open online accounts

Sign up for cryptocurrency

Why Digital iD™?

Increase conversion

Use Digital iD™ to verify your customers and help improve your conversion rates using either the Digital iD™ app or web experience.

Easy integration

Start using Digital iD™ in just a few days. You’ll benefit from updates without significant system upgrades.

Meet risk and compliance

Give customers with low risk a seamless verification experience or step up requirements for those with higher money laundering or terrorism financing risk.

Multi-channel experience

Connect to Digital iD™ via APIs, SDKs, web experience, and the Australia Post Post Office Network.

Enhanced security

Help avoid data breaches using Digital iD™’s advanced encryption technology to manage sensitive personal information.

A trusted reputation

Leverage Australia Post’s trusted brand for conducting KYC checks and identity services.

Award-winning industry recognition

iAwards logo

iAwards Victoria 2018

Consumer Market Category

iTnews Bechmark Awards 2018 logo

iTnews Benchmark Awards 2018

Best Federal Government IT Project

Enquire today about Digital iD™

Digital iD™ is already integrated with many services across Australia. To find out more, or learn about how Digital iD™ works and how it can be leveraged by your company, contact us below.