Use Australia Post Digital iD™ to help increase your conversion rates and verify your customers to the level of assurance you need.
Use Digital iD™ to verify your customers by checking their identity documents back to Australian issuer records.
Digital iD™ makes it faster to onboard your customers, reduce dropout rates and the cost of verification.
Verify customer's name and date of birth by checking one or multiple identity documents.
Digital iD™ gives you the flexibility to identify customer's in-person across Australia Post's extensive physical network.
Make it easy for your customers to prove who they are with a seamless customer experience, and the option to verify using the Digital iD'" app.
Start using Digital iD™ within a few days, and benefit from updates without any significant system upgrades.
Verify your customers' identity documents back to Australian issuer records, so that you can be confident you know who you're dealing with.
Connect via APls, SDKs, web experience, and Australia Post's extensive retail network for customers unable to verify.
Help to avoid data breaches using Digital iD™’s advanced encryption technology to manage sensitive personal information.
Leverage Australia Post's brand trusted for conducting identity services.
Digital iD™ offers two different integration options depending on your requirements.
Our Web Widget allows customers to complete the verification process within a web experience powered by Digital iD™ and easily integrated into your customer onboarding process, while our Connect API enables customers to complete the verification process via the Digital iD™ app on their iOS or Android mobile device.
1. Your customer starts the process by launching the Digital iD™ web experience from your website.
2. Digital iD Web Widget launches, and takes your customer through the verification experience (in web browser).
3. Once your customer is verified, you will receive an authorisation grant code.
4. You redeem the grant code to receive verified details of the customer.
1. You start the ID Verification process by calling our Connect API with the customer’s mobile number.
2. Your customer receives a notification/SMS from Digital iD™ of pending ID Verification request from you.
3. Your customer completes the ID Verification process in Digital iD™ app.
4. Once customer is verified, you receive a webhook notification.
5. You then claim the verified details of the customer.
Integrating with Digital iD™ is quick and easy. With detailed documentation and local help and support, you can start securely verifying your customers within days.
Digital iD™ is API driven, so you will benefit from any updates we make without having to take on significant system upgrades.
