Get verified customers, fast.

Are your customers who they say they are? Digital iD™ takes the hassle out of the verification process for both you, and your customers.

The Digital iD™ way

Digital iD™ is a simple and secure way to let your customers prove who they are, easily. Verification can be done online while signing up to your product or service, or by using the Digital iD™ app.

To find out more about what Digital iD™ can do for your business, get in touch.

> Download the Digital iD™ brochure (PDF)

Integration made easy

Easily integrate Digital iD™ into your current flows and processes with web and native SDKs.

Simple sign ups

Digital iD™ allows customers to apply for your product or service completely online, with or without the Digital iD™ app.

Our product offerings are designed to help you meet your compliance needs and increase your conversion rates.

Designed for security

Data security is part of our core and what we build. Our advanced encryption technology means we can't access your customers' personal information, keeping their data safe.

Digital iD™ puts customers in control of their data, so that they share only what they need to.

Transcript
Video Audio

Video

The logos for Australia Post Digital iD™ and Airtasker appear on a blue screen.|

Text: Building trust on Airtasker. 

Audio

Bright music.

Video

In an open plan Airtasker office, bikes sit in a wall rack. People work at computers.

A man is interviewed in an office. Text: Tim Fung, Founder & CEO Airtasker:

The Digital iD™ logo appears on an Airtasker website. 

Audio

So the thesis for starting Airtasker was actually all about trust in the community. So at Airtasker, we've been using Digital iD™ to help create trust by using identity as the actual centre of a person's reputation passport. 

Video

A man wearing an Airtasker T-shirt is interviewed on stairs.

Text: Michael Boateng, Tasker: 

Audio

So I initially started on Airtasker doing photography and videography work as well as a little bit of design work, but as I used Airtasker more and more, I found I could monetise any number of skills that I had. So I found that I could do furniture assembly, removalist work and even deliveries.

Video

Michael carries flowers towards a house.

A woman is interviewed in a house.

Text: Jasmine Collins, Student & Airtasker member: 

Audio

So it was my mum's birthday recently and I was very busy at uni with assessments and exams, so I posted on Airtasker for a Tasker to deliver flowers to Mum.

Video

Using phones, Jasmine posts on Airtasker and Michael responds. Michael delivers flowers to a woman who beams.

Jasmine Collins:

Audio

Picked up a bouquet of flowers and delivered it to my front door for my mum. It was so easy. Mum had a great birthday. Yeah, it was a great experience.

Video

A dark-haired woman is interviewed in an office.

Text: Jennifer Flynn, VP of Product Airtasker:

Jasmine uses her phone, Michael uses a laptop.

Audio

I think our whole community is built around trust, so it's incredibly important to us that people who are either posting tasks or are completing the tasks are able to understand the requirements that they have of each other and, you know, a basic requirement that they absolutely are who they say they are, which is why Digital iD™ is such an important part of the foundation of our product.

Video

Jasmine's mother carries her flowers down a hallway. The Digital iD™ logo appears on Michael's Airtasker profile page.

Michael is interviewed. 

Audio

Obviously, for me being on Airtasker, someone has to be able to trust me. Obviously be... you know, have the feeling of safety with me being there. The Digital iD™ badge was extremely easy to add to my profile. It took about two minutes. All I needed was my date of birth and name on my Airtasker profile and my driver's licence and within a couple of minutes, I was all done.

Video

Jennifer is interviewed.

Jasmine posts on Airtasker, Michael responds.

Jennifer Flynn:

Audio

We know that Taskers who have Digital iD™ badges are more likely to be assigned. They have a better completion rate so they are more reliable. So for posters who are selecting, they should select people with this badge.

Video

Jasmine is interviewed.

Audio

I think that trust on any online profile is one of the most important things. Privacy and sharing your information with community members and being able to trust that they will keep that confidential and that they can share their information with you is super important.

Video

The Australia Post Digital iD™ logo appears on a blue background, which shrinks to form the Digital iD™ Badge against a white background. Text: Find out more at DigitaliD.com.

Beside the Apple logo text reads, "Download on the App Store."

Beside the Google Play logo text reads "Get it on Google Play."

Audio

Bright music

In-person verification

Digital iD™ also gives customers the flexibility to identify themselves in person.

To use Digital iD™ in person, a customer will have downloaded the app and supplied two identity documents. At least one will include their photo, and at least one will be checked against the issuer’s database.

They’ll also have a photo of themselves uploaded to their Digital iD™, which is checked at a Post Office or within the app using facial recognition technology, so you can be confident that they are who they say they are.

Help increase conversion rates

Once customers have a Digital iD™ account, they can quickly and easily share their pre-verified identity information with you rather than going through the full application process.

In addition to Digital iD™, our Anti Money Laundering (AML) / KYC solution is also designed to help improve match rates and online conversion through the use of Australia Post's unique address data sources.

Regulatory compliance

Digital iD™ makes it easy to comply with regulatory requirements while minimising customer friction during application and on-boarding.

Trusted reputation

For over 200 years Australians have been trusting Australia Post to securely deliver the sensitive information their letters and parcels contain. We also conduct over 6 million identity checks each year on behalf of our business and government customers through our post office network. With Digital iD™, Australia Post offers you and your customers a quick and secure digital verification alternative.

Unrivalled reach

Australia Post has more than 4,000 Post Office locations nationwide, including over 700 with electronic verification checks. If, for some reason, a customer can’t complete the verification process online, or if additional verification is required, they can complete the process in person at a participating location.

Who's on board?

Digital iD™ is being integrated across a growing number of businesses Australia wide. There’s never been a better time to get on board.

Download the free app

Available now on the App Store and Google Play

Get in touch with the team at Digital iD™