


Verify more customers in real-time with Digital iD™
Access Australia Post's unique data sources to verify more customers, with less friction.
Digital iD™ makes it easier to on board your customers, reducing dropout rates and the cost of verification.
Digital iD™ Anti Money Laundering (AML) / Know Your Customer (KYC) offering
Digital iD™ Use Cases
Why Digital iD™?
Increase conversion
Use Digital iD™ to help seamlessly verify your customers, through the convenience of an app or web experience.
Easy integration
Start using Digital iD™ within hours/days, and benefit from updates without any significant system upgrades.
Meet risk and compliance
Deliver a low friction experience or step up requirements for customers with higher money laundering or terrorism financing risk.
Multi-channel experience
Connect via APIs, SDKs, web experience, and Australia Post’s extensive physical network.
Enhanced security
Help avoid data breaches using Digital iD™ advanced encryption technology to manage sensitive personal information.
A trusted reputation
Leverage Australia Post’s trusted brand for conducting identity services.

Over the counter verification
Digital iD™ gives customers the flexibility to identify themselves in person across one of Australia’s largest retail networks.
If customers are unable or choose not to verify online, customers can choose to come in to a participating Post Office to complete their verification in person.
They can also use the Digital iD™ app to prove who they are from their phone wherever Digital iD™ is accepted.

Secure by design
Digital iD™ is designed to protect the safety and integrity of your customer’s personal data.
Data is encrypted in a way where only the customer has access to their personal data which is stored on their mobile device, not our database.