A smart, fast and secure way to verify your customers
Help reduce fraud risk, boost customer conversions and meet compliance obligations with low-friction, secure identity checks you can trust.
Organisations across a range of industries trust Digital iD™ with their identity checks
Organisations across a range of industries trust Digital iD™ with their identity checks
Government
Simple and scalable identity solutions for government departments to verify citizens across a range of channels.
Financial Services
Help reduce fraud, dropout rates, and boost conversion when verifying customers to meet AML/CTF requirements.
Sharing Economy
Use Digital iD™ to help create trust and safety in your marketplace, while helping reduce the risk of fraud.
Proof of Age
Accept Keypass in Digital iD™ as a proof of age online or in person, helping reduce time and effort for your customers.
Digital iD™ offers everything you need to confidently verify and onboard new customers and candidates
Identity Verification Portal
Our portal enables you to perform identity checks for your customers without the need to integrate Digital iD™. Simply invite your customers via email to complete an ID verification check and view the results on our web-based platform.
Identity Document Verification (IDV)
Digital iD™ checks your customer's identity documents back to trusted issuer records, giving an almost instant result, helping you to seamlessly onboard new customers, reduce dropout rates and the cost of verification.
Know Your Customer (KYC) checks
With access to a wide range of industry and proprietary data sources, Digital iD™ can help you meet your Anti-Money Laundering (AML) compliance obligations and identify Politically Exposed Persons (PEP), sanctioned, and other high-risk individuals.
An easy solution for identity checks
Australia Post’s Digital iD™ helps make it easier for your customers to verify their identity to the level you require. Easily integrated into your experience, Digital iD™ helps you meet your compliance obligations, boost conversions and build trust.
Using Digital iD™ allows you to leverage the established trust of the Australia Post brand, built over 200 years of putting people first. Each year, Australia Post conducts over 8 million identity checks through our extensive retail network and online, making us one of Australia’s leading providers of choice for both individuals and businesses.
One of Australia’s industry leaders in security and compliance
We’re committed to ensuring that you and your customers’ sensitive information stays safe, so we strive to exceed the industry standards for security and compliance.
TDIF Accredited
Digital iD is accredited as an IP2 identity provider under the Australian Government's Trusted Digital Identity Framework (TDIF).
OAuth 2.0
OAuth 2.0 is the current universal standard of online security when it comes to safeguarding your customers’ credentials.
ISM Compliance
Digital iD™ is assessed under the Australian Government Information Security Manual (ISM).
Award-winning industry recognition
iAwards Victoria 2018
Consumer Market Category
iTnews Benchmark Awards 2018
Best Federal Government IT Project
