Australia Post Digital iD™ help and support

Get answers to frequently asked questions.

What can we help you with?

    Can't find the answers you need? Try asking our Chatbot

    Help us improve Digital iD™

    Thanks for trying out our new Digital iD™ app. We’re working on new features and places you can use Digital iD™ and your input will help us better meet your needs. Simply fill out the form below.


    Should you require support assistance, or if you’re wanting to get in touch with the Digital iD™ team, please email us at

    Help us protect your privacy by not including details such as passport or driver’s licence numbers in any email correspondence.